Knowledge base

Quick how-to videos (3)

Getting Started Video Tutorials (14)

• How to create a card + gift card
• How to invite signers
• How to sign a card (desktop)

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Gift Card Video Tutorials (3)

• Adding a gift card to an existing card
• Contributing to a gift card
• Redeeming a gift card

Annual Plan Tutorials (5)

• How to use annual plan features
• How to clone
• How to add a logo

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General information (1)

General Information (5)

• How does GroupGreeting work?
• Is there a message inside the card?
• Does GroupGreeting work outside of the U.S.?

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Creating a card (1)

Creating a Card (9)

• How do I create a card?
• Can I send the card to multiple recipients?
• How do I upload my own image for the card cover?

View all 9

Purchasing a card (1)

Purchasing a Card (10)

• How much does a GroupGreeting card cost?
• How do I pay for a card I created?
• Can I purchase a single card or do I need an annual plan?

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Inviting signers (1)

Inviting Signers (5)

• How do I invite others to sign the card?
• Is there a maximum number of people who can sign a card?
• How can I view a list of who has signed the card?

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Signing a card (1)

Signing a Card (10)

• How do you sign a card?
• How do I edit or delete my message?
• How do I move a message to another page?

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Making changes to your card (1)

Editing Your Card (10)

• How do I change the delivery date/time?
• Can I add more pages to a card?
• How do I delete blank pages from a card?

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Delivering your card (1)

Delivering Your Card (9)

• How do I know if my card was delivered?
• Can the card be signed after delivery?
• How do I resend a card?

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Gift cards (2)

Gift Cards (15)

• How do gift cards work?
• How do I add a gift card to a card?
• How do I add a gift card to an existing card?

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Gift Card Contributions (7)

• Can signers contribute to a gift card?
• How do I see the total gift card amount?
• Are group contributions to the gift card anonymous?

View all 7

Troubleshooting (1)

Common Troubleshooting Questions (7)

• How do I fix an overlapping message?
• I can't sign the card. What could be wrong?
• The recipient didn’t receive the card. What happened?

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Annual plans (1)

Annual Plans (14)

• How do annual plans work?
• Can I share my plan with others?
• How do I renew my plan?

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Account changes (1)

Account Changes (4)

• How do I change the email address on my account?
• How do I change my password?
• How do I change the phone number associated with my account?

View all 4