I can't see the card images. What could be wrong?

Modified on Thu, 27 May 2021 at 09:18 PM

If you cannot see the card images, it may be for one of the following reasons.

1. VPN: Your VPN may be preventing our images from being seen. Try logging off VPN and accessing the card again or sign from your phone if it's not on VPN.

2. Firewall: If you're using your company's network, a firewall may be preventing our images from being seen. You can test this by visiting our site from your mobile phone and make sure you're using your network carrier (Verizon, AT&T, etc.) and not the company network. If you can access our site from your phone, then your network administrator may not be allowing images to be shown from our site. 

If this is the case, we recommend contacting your IT/Tech department and letting them know you're using GroupGreeting.com for employee appreciation cards and ask them to whitelist our domain.

3.  Ad-blockers:  We use Google to host all of our images, and some ad-blockers count Google as an ad provider and thus won't display our images. Try disabling your ad-blockers and then visit the card again.

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