You may have been accessing the site during a period of high traffic, which caused the error. Please try to pay for the card again, and if you're still having trouble, we recommend to try the following:
- It could be a browser issue, so we recommend trying a different browser.
- A firewall or VPN could be blocking this page. You can log off VPN and try to pay for the card again
- Try to purchase the card on your mobile device using your cellular data versus wifi. If your phone is not on VPN/wifi and you can process payment, then it is very likely a VPN/firewall preventing you from accessing content on our site.
- Confirm your email address is correct and valid. If it's not, when you click the pay button, it will appear as if the site is stuck in a spinning cycle and will error out.
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