Why can't I see the invite options?

Modified on Mon, 10 Aug at 1:35 PM

If the signer options aren't appearing when you try to send an invite, it's almost always caused by a VPN, corporate firewall, or network security tool blocking part of the image from loading in your browser.


Here are some things to try:
  • Disconnect from your VPN (if you're using one) and refresh the page.
  • If you're not on a VPN but still running into this, try a different network (like a mobile device) or a different browser to help narrow down the cause.
  • Disable browser extensions (Ad-blockers)

If you're still experiencing trouble viewing these options after trying the steps above, please reach out to support@groupgreeting.com.


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